Located in Burleigh and covering Varsity, Reedy Creek, Palm Beach and all surrounding suburbs

Bulk Billing Medical Centre

Our doctors welcome you! 

Treetops General Practice is a bulk billing medical centre in the heart of Burleigh Waters on the Gold Coast. Our six GPs provide friendly, family oriented, thorough and advanced medical care to all our patients. With years of experience in the broad range of health problems affecting all age groups and family members, you will appreciate the care and attention you receive from the doctors here at Treetops.  For your convenience, we also have four experienced nurses who support our doctors and  manage our chronic disease appointments.

Podiatry, Physiotherapy, Pathology, Optometrist, Breast Screen, Radiologist and Hearing Services are all located within an easy stroll of the Practice.

We offer consultation with or without appointment, and  look forward to welcoming you to our Burleigh Waters general practice. 

For your convenience all Medicare rebateable appointments will be Bulk Billed for full Medicare card holders (green cards).  Please ensure your Medicare card  expiry date  is current (bottom right hand side of your card).

If you have a reciprocal agreement Medicare card (a blue or yellow card)  you will be required to pay the Medicare rebate and claim the full amount back from Medicare.

Whilst most general consultations are covered by Medicare, If you are unsure please call our receptionists who will clarify this for you in advance. 

Please make sure that you notify the practice of any changes to your address or contact details.  Reception are happy to assist you.

At Treetops General Practice our misson is:-

• To aspire to excellence that comes from doing more than expected.
• Maintain the highest standards and looking after the small details
• Ensure our patients feel comfortable knowing we care for them first
• Doing our very best with enthusiasm and honesty
• To uphold your privacy and keep our patients' health records safe and confidential

TREETOPS NEWS!

Early detection and treatment increases the cure rates for melanoma and other types of skin cancer.  All our doctors Bulk Bill for your dedicated skin check.  Make your appointment now. 

TREETOPS GENERAL PRACTICE HEALTH CHECKS!

Did you know you may be eligible for a Government funded health check?

• Target groups of eligible patients are regularly invited to participate.
• Your treating doctor is happy to discuss your eligibility which may simply involve   your  date of birth  or a wider range of health concerns
• Either your doctor or our team of nurses can discuss and book this with you.

This is a good opportunity to develop a health plan that may include additional Government resources or further relevant investigations.  Our team use dedicated appointment times  to address all your questions and to ensure we work with you to achieve the best possible results.

Quality Improvements:

In response to your patient feedback received from our comprehensive survey conducted In September 2019 we have highlighted 3 key areas of improvement and now have ongoing practice systems in place to address these issues:

1. Your Appointment Running on Time 

All our doctors make efforts to provide comprehensive care addressing as many of your needs as it is reasonable to do in the time allowed. Whilst our doctors do try to run on time in the interests of providing the care necessary some delays are unavoidable.  Please alert reception if you find you have been waiting in excess of 20 minutes beyond the time of your appointment.  At the time of booking, please consider whether you may need to request a longer appointment time if you have complex or multiple issues that need to be addressed.  When you arrive to your appointment our receptionist will be able to let you know  how many patients are booked ahead of you so that an approximate wait time can be gauged. Your treating doctor will also be able to guide you if you routinely need longer appointments.  In the event of an unavoidable  or extended delay, reception may offer you the alternative of another doctor or another time that suits you. 

2.  Able to see a doctor quickly when you need to

Our practice routinely reserves some appointments for urgent medical matters on the day.   These urgent slots will not show up on the online booking portals and cannot be booked a day ahead.   If you have an urgent problem please phone the practice and we will do our best to fit you in with your treating doctor.   Please be aware that at busy times it may not be possible to offer you your preferred doctor and in that instance we will offer you another doctor in the practice.  Unfortunately we are not able to offer you a cancellation/ waitlist notification system for patients waiting for an appointment with their preferred doctor. 

3.  Making an appointment for a day and time that suits.

Treetops offers two online booking platforms for your convenience and gives you the ability to book your appointment when it suits you.  Sometimes a booking does not show up with your preferred doctor because they are away or already fully booked.  If the matter is urgent please try calling the practice on the day to see if we are able to offer you a reserved slot for urgent matters. 

Otherwise our receptionists will do their best to offer you the next available appointment with your doctor of choice.  

All our staff are trained to identify urgent medical situations and during busy times you will be asked if your call is urgent before placing you on hold.  To further address this issue we may transfer your calls to our dedicated nursing staff who will triage your concern appropriately.

Where are we?

Treetops Plaza

Shop 2/7 Classic Way,        
 Burleigh Waters,
Gold Coast, Queensland 4220

CALL: 07 5593 7955 - ALL HOURS

Parking: Plenty of parking available including disabled around Treetops Plaza.